Managed IT Services

The technology that supports businesses keeps changing and IT departments are constantly being pressured to do more with less. It seems that it is virtually impossible for IT to meet the increasing business demands with current budgets, resources, and processes. Approximately 80% of IT department’s time and budgets are spent just ‘Keeping the Lights On’. Project backlogs are compounding at a rate of 15% – 25% requiring Management to look at alternative means to support their business needs.

This is where Saralux can help.

7 Skillsets Business Executives are looking for in a Managed Services Provider

Budget

Be able to manage their costs with no surprise expenditures, while achieving IT operational efficiency with Managed Services.

Agility

A Managed Service Provider that is agile – can move fast when they need Services quickly or change direction if needed.

Customization

An MSP that can provide end-to-end services to meet their specific requirements, so they do not have to manage dozens of vendors.

IT Skills and Experience

A professional, well-trained, competent IT staff that can be trusted using proven processes and advanced IT toolsets.

Customer Service

A reliable MSP that will handle any issues immediately so that their business process is not jeopardized.

Security

Peace of mind that their data is being managed with the most advanced Security tools available.

Leadership and Advisory Services

From the same Managed Service Provider that provides patching and upgrades, leadership that can participate in Executive level meetings to connect business goals and objectives with the required IT strategies.

Whether you are ready to completely outsource your IT environment or you are seeking a reliable provider to outsource and augment specific tasks, Saralux delivers value. We believe, and have proven, that a comprehensive Information Services (IS) team, normally only afforded by large enterprises, can be made available to any size organization in a cost effective manner.

Our experienced team of engineers can provide ‘proactive’ Services for all types of IT networks, devices, and users. Saralux can augment your existing IT staff and assist you on a project/scope of work (SOW) basis or take full responsibility of running your IT operations. To accomplish this, we rely on the most advanced set of tools and a team of highly skilled IT professionals with over 25 years of experience.

We provide Services like:

On-Premise and Cloud Managed Solutions

Infrastructure Engineering, Consulting, Implementation

Networking, Servers, Storage, VoIP

Workstation, Laptop, and Mobile Device Management

On-site and Remote Monitoring Support

24×7×365 Helpdesk Services – Level I, II, III

Backup and Recovery Services

Complete IT Security

Let us take the burden of worrying about your IT infrastructure off of your plate and enable you to better manage your costs. Stay ahead of your competitors by focusing on projects that will move your business forward.

Saralux Managed Cloud

There is no doubt that businesses can reap huge benefits from integrating a cloud solution, however, the different types of clouds still may be confusing to some. Many major managed cloud providers try to push you into a one-size-fits-all solution. This approach can undermine the benefits by having you invest in the wrong cloud solution. Saralux can work with you to guide you thru the decision process that is right for your organization’s unique needs.

Saralux Managed Cloud brings resilience and the most advanced security to your public, private, or hybrid cloud environment. It offers a flexible, robust managed cloud environment that can be customized to meet your business needs. With certified professionals, the Saralux team can manage the critical and time-consuming day to day operations such as diagnosing failures, testing backups, initiating restores, and routine management / maintenance.

Key Saralux Managed Cloud Benefits:

Latest infrastructure technology in servers, storage, networking equipment

24/7/365 monitoring and management by trained engineers

Highly redundant platforms with guaranteed 99.9999% uptime

Housed in the latest state-of-the-art Tier 4/5 data centers

Free up your core IT teams to focus on strategic business goals

24×7×365 Helpdesk Services – Level I, II, III

Maximize business applications with flexible network architectures

Eliminates costs to maintain and refresh infrastructure

Saralux Managed Cloud helps companies address the growing divide between traditional IT and the business with greater agility, cost effectiveness, transparency, and goal alignment.

Contact us today to see how you can benefit from our verified skills, processes, and management for servers, storage, backup/recovery, and networks, as well as the virtual data center.

Managed Microsoft Azure

IT teams need the many advantages and flexibility of the cloud, yet often lack the experience to seamlessly migrate and manage their cloud environments. Building on our history as a managed cloud and IT provider, Saralux is excited to now extend our portfolio of Services to provide you with Managed Microsoft Azure.

Microsoft Azure is a cloud computing platform and infrastructure created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. Some cloud providers make you choose between your datacenter and the cloud. Not Azure, which easily integrates with your existing IT environment thru the largest network of secure private connections, hybrid database and storage solutions, and data residency and encryption features — so your assets stay right where you need them.

Key Values for Microsoft Azure Managed by Saralux: