IT Support & Helpdesk

You can request support in one of the following ways:

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Online Helpdesk Portal

You can create and monitor your help desk ticket at http://helpdesk.saralux.com

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Email

You can email to helpdesk@saralux.com
and the system will automatically
create a ticket for you in our system.

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Helpdesk

You can call the help desk
at (888-778-1066) and submit a ticket.

Once the ticket is created, one of our System Engineers will respond within 30-60 minutes. The help desk team will coordinate with our onsite engineer to resolve the issue in a timely manner. Each ticket will be monitored for satisfactory resolution and closure.

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